iTech

应用程序支持

页面内容

服务描述

Account Management - We set up accounts for customers, help them log in, and remove 必要时记账. We also make sure the customers have the appropriate level 需要的访问权限.
Scripting - We create scripts on servers to help move data appropriately. 这可能 include anything from SQL scripts, FTP, or other scripting languages. 我们帮助 the data from our servers to the vendor or third-party systems.
Application Installation and Upgrades - For applications that we manage, we work with 供应商管理升级. 我们确保数据的完整性，停机时间 is minimized, and the vendor is assisted with technical support as needed.
Software Integration - We provide technical support and communication as a liaison 供应商和USM客户之间的关系. 我们帮助管理从我们的系统到供应商，反之亦然.
Application Software Maintenance - We ensure every Application server has all the 它需要运行的软件. We handle the extra packages that need to be installed and/or 系统升级. If a vendor requires an upgrade, or additional software on which the application is dependent to maintain support, we help our customers upgrade to the correct version to keep their application running.
We provide systems overview, written instructions and assistance with tasks associated 与应用程序.
We consult on purchases of software or peripherals related to our supported applications.

提供的服务

支持的应用程序(企业软件)

应用程序名称	描述
Ad Astra调度程序	教室调度
BadgePass	用于打印教师/职员/学生的身份证.
查	Service Management software used to track incidents, service requests, change management and configuration data items for the central IT organization (iTech).
鹰警(重组)	Emergency communications via voice, text to speech, SMS, email, social media and RSS 提要.
Eagle文件传输(GoAnywhere MFT)	File transfer; file encryption; secure email software.
ImageNow	文档成像和文档管理
Microsoft Office 365 Business	Microsoft's cloud enterprise system that offers Office products, including the Office Suite, Outlook, Skype, OneDrive, and OneNote, and Teams.
Mvix	Manages applications and devices for digital signage
九游会国际在线	Online access control software enables customized access by user, facility, or individual lock, and works with a variety of offline, Power over Ethernet (PoE) and WiFi locks.
特殊的习惯	The 特殊的习惯 Internet2 middleware initiative created an architecture and open-source implementation for identity management and federated identity-based authentication and authorization (or access control) infrastructure based on Security Assertion Markup 语言(SAML).
办理	Online bill payment; create online storefronts to sell products, services, and event 登记.
变焦	Several 变焦 webinar licenses are available for our university events with large audiences. We are subscribed to 3 licenses for 1,000 people and 2 licenses for 500 people. We 帮助为您的活动分配许可证. 当您的活动结束时，许可证将变为可用于下一次活动.

Supported Applications (Specialized Software or Limited Departments)

Aceware	Student Manager is a complete course management and student 登记 software solution for Continuing Education, Community Education, Workforce Training, Career Centers, and Osher Livelong Learning Institute programs.
无障碍资讯管理(AIM)	Accommodation, appointment, and case management software for the Office of Disability 住宿.
巴诺书店	巴诺书店的系列剧本. 学生向书店收费发送到SOAR的学生账户.
藏书标签campusM	campusM is a complete mobile solution that allows you to quickly and easily create college or university apps that engage prospects, students, faculty, staff, and alumni. We use this framework to build the iSouthernMS mobile application.
FileMaker Pro	Create custom applications to manage contacts, manage projects, track assets and more.
融合	Sports facilities and recreation management software.
成绩第一	Student Success Solution - advising, tutoring, predictive analytics, athletics, conversations, early alert management used by the Student Academic Enhancement Program in 九游国际棋牌.
握手	Connects employers and students; manages jobs and interview schedules used by Career 服务.
17世纪移动	The mobile accompaniment to SOAR for students and faculty.
房东马克斯	Property management software to charge rental for businesses that move into your location 加速器使用的.
Maxient	Manages behavior records at colleges and universities and allows for compliance with 监管要求.
Paciolan票务	体育门票验证系统
PCR 360	Telecom/telephony services lifecycle management and billing used by iTech.
Qualtrics	企业调研平台
Quickbooks	Accounting and invoicing software used by the Dubard School for Language Disorders.
RMS /汞	Student housing and conference management software for universities. 本署使用住房和居住生活.
罗塞塔石碑	Computer-based language learning used by the Dubard School for Language Disorders.
Shiprite	Point of sale and shipping system used by the Image Center/Copy Center 服务, Photo 服务和邮局.
T2	停车管理和停车许可证
TeamWorks	Sports team collaboration, communication, and scheduling.
Terra Dotta	Study Abroad software to ensure that applicants, staff, administrators, and parents 接收他们需要的重要信息.
TimeClock +	Time and attendance tracking software used by several departments at our university 包括iTech.
维修事务管理局	Maintenance management software used by Physical Plant.
触控板	UPS tracking software for parcels and documents used by the Post Office.